Terms of Service

01Acceptance of Terms

By accessing or using the Booking In Peace platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a business (such as a Pilates studio), you represent that you have the authority to bind that business to these Terms. If you do not agree to these Terms, you may not use the Service. We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance.

02Description of Service

Booking In Peace is a software-as-a-service (SaaS) platform that enables Pilates and fitness studios to: • Create and manage a public-facing online booking page for their classes. • Manage schedules, class types, pricing, and student capacity. • Accept and track bookings and payments from their students. • Access reporting and analytics about their studio's performance. We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

03Accounts and Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately at bookinginpeace@gmail.com if you suspect unauthorised access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

04Subscriptions and Billing

Access to the Service requires a paid subscription. By subscribing, you agree to pay the applicable fees as described on our pricing page. • Subscriptions are billed monthly or annually depending on the plan you select. • Fees are non-refundable except where required by applicable law or at our sole discretion. • We may change pricing with 30 days' prior notice. Continued use after a price change constitutes acceptance. • A 14-day free trial is available for new accounts. No payment is required during the trial period.

05Studio Owner Responsibilities

• You are solely responsible for the content of your booking page, including class descriptions, pricing, and policies.
• You must ensure your studio's cancellation, rescheduling, and refund policies are clearly communicated to your students.
• You are responsible for complying with all applicable laws relating to your studio's operations, including consumer protection and health and safety regulations.
• You must not use the Service to engage in deceptive, fraudulent, or illegal activities.
• You are responsible for obtaining any necessary consents from your students before collecting their personal data through the Service.

06Student Bookings

When a student books through your studio's booking page, the booking contract is between the student and your studio. Booking In Peace acts solely as a technology intermediary and is not a party to that contract. Disputes between studios and students must be resolved directly between the parties.

07Acceptable Use

• You may not use the Service to distribute malware, spam, or harmful content.
• You may not attempt to reverse engineer, decompile, or access the Service's source code.
• You may not use automated scripts to scrape data from the Service.
• You may not resell or sublicense access to the Service without our written consent.
• You may not impersonate another person or studio.

08Intellectual Property

The Service, including its software, design, trademarks, and documentation, is owned by Booking In Peace and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the Service for your studio's internal business purposes. Content you create or upload (class descriptions, studio names, photos) remains your property. By uploading content, you grant us a licence to display and store it as necessary to provide the Service.

09Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You are responsible for ensuring that your collection and use of student data through the Service complies with applicable data protection laws, including those applicable in Vietnam.

10Limitation of Liability

To the maximum extent permitted by applicable law, Booking In Peace shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of bookings, or loss of data. Our total liability for any claim arising from the Service shall not exceed the fees you paid to us in the 3 months preceding the claim.

11Termination

You may cancel your subscription at any time through your account settings or by contacting bookinginpeace@gmail.com. Cancellation takes effect at the end of the current billing period. We may suspend or terminate your account immediately if you materially breach these Terms, engage in fraudulent activity, or if required by law. Upon termination, your access to the Service will cease and we will handle your data in accordance with our Privacy Policy.

12Governing Law

These Terms are governed by the laws of the Socialist Republic of Vietnam. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts in Ho Chi Minh City, Vietnam.

13Contact

For questions about these Terms, please contact us: Booking In Peace Email: bookinginpeace@gmail.com We aim to respond to all enquiries within 7 business days.